Shipping Policy
**Shipping Policy**
Welcome! We're committed to delivering your order as quickly and efficiently as possible. Below you’ll find all the details about our shipping policies.
1. Order Processing Time**
All orders are processed within [1-2] business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
2. Shipping Rates and Delivery Estimates**
**Domestic Shipping**
- Standard Shipping: 3-7 days on orders under $75: cost $6.99
- **Free Shipping**: On orders over $75 – 3-7 bus days
Please note: Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are subject to change due to factors beyond our control, such as weather, customs processing times, and carrier delays.
3. Shipping Confirmation and Order Tracking**
Once your order has shipped, you will receive a shipping confirmation email that includes your tracking number(s). The tracking number will be active within [6] hours.
4. Customs, Duties, and Taxes**
HHHP is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
5. Damages and Lost Packages**
HHHP is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
6. Incorrect Addresses**
Ensure that the address provided during checkout is correct. We are not responsible for orders shipped to incorrect addresses provided by the customer.
7. Returns and Exchanges**
Our [Return Policy] provides detailed information about options and procedures for returning your order.
8. Contact Us**
If you have any questions about our shipping policy, please contact us at:
- Email: happyhumanshappypaws@gmail.com